TORONTO , Nov. 15, 2012 /CNW/ – The Canadian Securities Administrators (CSA) today published for comment amendments to National Instrument 31-103 Registration Requirements, Exemptions and Ongoing Registrant Obligations, which would require all registered dealers and advisers, outside of Québec, to use the Ombudsman for Banking Services and Investments (OBSI) as the common dispute resolution service (DRS) for the securities industry.
Under the proposed amendments, investors would benefit from:
- a common DRS standard;
- an independent DRS provider;
- enhanced awareness of where to go for DRS services; and,
- consistent expectations in terms of service levels and outcomes.